whose job is it?

     The first time I opened a checking account, in the late 1970's, I was given a 45 minute lecture on how to use it. The lecture was not optional. Banks don't seem to feel responsible for educating their customers in the 21st century. Many of the young people don't even know what a check is, what interest is, or what might be considered fraud. Shame on the banks, and on all of the other businesses that no longer believe it's part of their job to tell consumers how to use their product.